Jacobson Steel Customer Satisfaction Survey

    General Contact Info

    Name (required)

    Email (required)

    What steel products do you buy?

    Evaluate Each of Your Steel Mill Locations Individually.
    Start with your primary steel mill.

    Mill Supplier + Location:

    What phrase best describes this mill?

    Steel Product(s):

    Please rate this mill on a ten-point scale where
    10 is Very Satisfied and 1 is Very Dissatisfied.

    Product Quality

    10987654321N/A

    Price Competitiveness

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    On-Time Delivery

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    Outside Sales Representation

    10987654321N/A

    Inside Sales Support

    10987654321N/A

    Online Portal

    10987654321N/A

    Total Customer Service

    10987654321N/A

    Overall Satisfaction

    10987654321N/A

    Will you be using this supplier a year from now?

    Would you recommend this supplier to others?

    What are the strengths of the mill?

    What are the weaknesses of the mill?

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    After evaluating all mills, click 'Complete Survey' below.