Jacobson Steel Customer Satisfaction Survey General Questions Name * Email * Phone Company Title Which mill location is your major supplier? What other mills do you buy from? What steel products do you buy? What are the most important attributes of good steel mill suppliers? In general, where do steel mills need the most improvement? Which charity would you like to donate to today? Jacobson & Associates will donate $20 on your behalf. NoneAmerican Cancer SocietyAmerican Heart AssociationAmerican Red CrossCanadian Cancer SocietyCanadian Habitat for HumanityCanadian Red CrossDisabled American VeteransFeeding AmericaHabitat for HumanityUNICEF Start with your primary steel mill. Evaluate Each of Your Steel Mill Locations Individually Mill Supplier + Location: Steel Product(s): Will you be using this supplier a year from now? Very LikelyLikelyUnlikelyNot Sure Would you recommend this supplier to others? YesNo What phrase best describes this mill? Please rate this mill on a ten-point scale where 10 is Very Satisfied and 1 is Very Dissatisfied. Product Quality 12345678910 Price Competitiveness 12345678910 On-Time Delivery 12345678910 Outside Sales Representation 12345678910 Inside Sales Support 12345678910 Online Portal 12345678910 Total Customer Service 12345678910 Overall Satisfaction 12345678910 What are the strengths of the mill? What are the weaknesses of the mill? -+ Only click "Final Page" once you've added and rated every mill supplier you buy from.
