Jacobson Steel Customer Satisfaction Survey

    General Contact Info

    Name (required)

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    Which mill location is your major supplier?

    What other mills do you buy from?

    What steel products do you buy?

    What are the most important attributes of good steel mill suppliers?

    Where do steel mills need the most improvement?

    Which charity would you like to donate to today?

    Jacobson & Associates will donate $20 donation on your behalf. We've raised $451,810 so far!

    Evaluate Each of Your Steel Mill Locations Individually.
    Start with your primary steel mill.

    Mill Supplier + Location:

    What phrase best describes this mill?

    Steel Product(s):

    Please rate this mill on a ten-point scale where
    10 is Very Satisfied and 1 is Very Dissatisfied.

    Product Quality

    10987654321N/A

    Price Competitiveness

    10987654321N/A

    On-Time Delivery

    10987654321N/A

    Outside Sales Representation

    10987654321N/A

    Inside Sales Support

    10987654321N/A

    Online Portal

    10987654321N/A

    Total Customer Service

    10987654321N/A

    Overall Satisfaction

    10987654321N/A

    Will you be using this supplier a year from now?

    Would you recommend this supplier to others?

    What are the strengths of the mill?

    What are the weaknesses of the mill?

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    After evaluating all mills, click 'Complete Survey' below.